Frequently Asked Questions
Check most frequently asked questions here. If you still need help then please contact us.
Popular
Briefly, it’s because of scale. This is a mature technology and we are happy to make a very small margin on thousands of units sold each month.
Your tracker will ship from our New Zealand warehouse on the next business day and should be with you overnight.
Trackers are shipped ready to operate. Just plug your OBD device is or connect your hardwired unit to power and you will be tracking it in less than 5 minutes.
Data Plans
No. You can pay month to month. We don’t force you into long term plans.
Products
Yes, if it’s powered we can track it. We have tracking on generators, diggers trailers and more.
Yes, we can arrange installation anywhere in New Zealand
Software
The software is web-based so you can use any web browser or download our SinoTrack App from the Google or Apple App Store for your mobile device
Yes,
Yes. The system shows you the vehicle's speed & location history on a map for any date range up to 90 days past. You can also run reports which show Engine hours, Daily Mileage, Daily Parked time or Daily Driving time plus much more.
Yes, we can provide one login to view all the vehicles you are tracking or several logins if you want to track your vehicles in smaller groups.